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| HUD Complaint |
Filing a Complaint of Housing Discrimination with HUD If you have experienced housing discrimination from a housing provider and the discriminatory act occurred more than 180 days (approximately six months) and less than 365 days ago, you may file a complaint with HUD so that a determination can be issued regarding your complaint.
If a determination is issued in your favor, then HUD will attempt to reach a settlement with the housing provider. If a settlement cannot be reached, and HUD has issued a determination in your favor, then you will have the right to pursue legal action against the housing provider in court.
If you feel that a housing provider has discriminated against you for any of the reasons (Federally Protected Classes) listed below, then you may file a complaint with HUD. If you would like to discuss your case or if you require assistance with filing a complaint with HUD, please contact the Fair Housing Enforcement Hotline at:
527-8024 from O’ahu
1-866-527-FAIR (3247) from the Neighbor Islands.
The Fair Housing Hotline is available as follows:
Monday, Tuesday, Wednesday, & Friday
9:00am to 4pm
If you reach our voicemail please be sure to leave a clear message with your name and a phone number at which we can call you back.
List of Federally Protected Classes:
Race
National Origin (Ethnic Background)
Color
Gender
Religion
Familial Status – A landlord treats applicants unfairly because they have children under 18 years old.
Disability and Medical Conditions Including Pregnancy
Reasonable Accommodations and Modifications - A disabled renter needs a change in the policies of an apartment building or needs some physical changes to the apartment or common areas so that the renter can live there as comfortably as a renter who has no disabilities but the landlord will not agree to these changes.
HUD Contact Information:
HUD - Honolulu Field Office
500 Ala Moana Boulevard, Suite 3A
Honolulu, HI 96813 Phone: (808) 522-8175
Email: Customer Service Front office fax: (808) 522-8170 Back office fax: (808) 522-8194 TTY: (808) 522-8193 Jurisdiction: Hawaii, American Samoa, the Commonwealth of the Northern Mariana Islands and Guam.
For general information on federal Fair Housing Laws:
The following link will connect you to the HUD Complaint information page and you can use the links on this page to print the HUD Complaint Form or to file a complaint online. Instructions are also provided on this page for filing your complaint in the form of a letter and mailing it to HUD.
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