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Filing a Complaint of Housing Discrimination With the Hawai’i Civil Rights Commission (HCRC) If you have experienced housing discrimination from a housing provider and the discriminatory act occurred less than 180 days (approximately six months) ago, you may file a complaint with HCRC so that a determination can be issued regarding your complaint. If a determination is issued in your favor, then HCRC will attempt to reach a settlement with the housing provider. HCRC will also provide an opportunity for both parties to reach a settlement prior to HCRC’s issuance of a determination. If a settlement cannot be reached, and HCRC has issued a determination in your favor, then you will have the right to pursue legal action against the housing provider in court.
If you feel that a housing provider has discriminated against you for any of the reasons (Federal and State of Hawai’i Protected Classes) listed below, then you may file a complaint with HCRC. If you would like to discuss your case or if you require assistance with filing a complaint with HCRC, please contact the Fair Housing Enforcement Hotline at:
527-8024 from O’ahu
1-866-527-FAIR (3247) from the Neighbor Islands.
The Fair Housing Hotline is available as follows:
Monday, Tuesday, Wednesday, & Friday
9:00am to 4pm
If you reach our voicemail please be sure to leave a clear message with your name and a phone number at which we can call you back.
List of Federally Protected Classes:
Race
National Origin (Ethnic Background)
Color
Gender
Religion
Familial Status – A landlord treats applicants unfairly because they have children under 18 years old.
Disability and Medical Conditions Including Pregnancy
Reasonable Accommodations and Modifications - A disabled renter needs a change in the policies of an apartment building or needs some physical changes to the apartment or common areas so that the renter can live there as comfortably as a renter who has no disabilities but the landlord will not agree to these changes.
List of State of Hawai’i Protected Classes:
Age
Sexual Orientation
Gender Identity Expression
HIV Status
Marital Status
HCRC Contact Information:
HCRC
For general information on federal Fair Housing Laws:
The following link will connect you to the HCRC Pre-complaint Questionnaire (PCQ). The PCQ must be completed and submitted to HCRC at the above address to initiate a housing discrimination investigation.
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